Answer every customer on WhatsApp in seconds
Squarebox puts an AI receptionist on your official WhatsApp number. It replies in Hinglish, sends photos, PDFs, videos and voice notes from the files you upload, books real slots, and can take payment in the chat — from ₹499/month.
- Voice notes, photos and PDFs in chat
- Official WhatsApp Business Platform
- No lock-in contract
Nova Salon
Photo · voice note · booking
Photo sent from your files
Voice note · Slot locked · Pay link sent
0s
Avg. first reply
0/7
Always answering
0%+
Queries auto-resolved
One platform · Every conversation · Any industry
Customer conversations are where most businesses quietly leak money
Not through anything dramatic — just a reply that came three hours late, a follow-up nobody made, and a question your team has already answered four hundred times this month.
Customers wait hours for a reply
Most buyers message three or four businesses at once and go with whoever answers first. A slow reply is a lost sale, not a delayed one.
Every message gets a useful answer in under ten seconds, at 2 AM and on Sunday.
Your team answers the same questions all day
Skilled staff spend their day on price, availability, timing and policy questions instead of the work that actually needs judgement.
The AI agent resolves the repetitive majority and escalates only what genuinely needs a person.
Enquiries get lost in one shared phone
One device passed between staff means no ownership, no history, and messages that quietly go unanswered.
A dashboard inbox where you can read every conversation the AI had, search any chat, and take over on handoff.
Follow-up depends on someone remembering
Abandoned carts, warm leads and expiring renewals all die at the second follow-up because nobody has the time.
QR on the counter and a wa.me link. Customers message first, then the AI books, captures the lead, and can send a pay link.
Building this yourself takes a year
Meta verification, template approvals, message queues, retries, webhooks and rate limits are months of engineering before you send a single message.
The entire infrastructure is already built, running and maintained. You configure, we operate.
Nobody reads your marketing emails
Email open rates keep falling while the cost of paid acquisition keeps rising, so reaching your own customers gets more expensive every quarter.
Broadcasts on the channel your customers already have open, with real attribution on what each campaign produced.
The receptionist that texts, talks, and sends the file
Not a chatbot bolted onto a phone. An AI on your WhatsApp number that replies in Hinglish, sends the right photo or PDF, speaks a voice note when it helps, and books the slot.
Nobody waits for an answer
Instant auto-replies
Every incoming message gets a reply in seconds, day or night. Greeting flows, away messages, business-hours handling and instant answers to your most common questions are all configured once and run forever.
- Sub-10-second first response, 24 hours a day
- Business-hours, after-hours and holiday behaviour configured separately
- Keyword and intent-based triggers, not rigid menu trees
Trained on your business, not the internet
AI query resolution
An AI agent that learns your catalogue, pricing, policies and FAQs, then resolves customer queries in natural language. It answers from your actual data, admits when it does not know, and hands over to a human before it guesses.
- Trained on your documents, website, catalogue and past conversations
- Understands follow-up questions and context across a conversation
- Confidence thresholds that trigger human handover instead of hallucination
Sends what they asked to see
Photos, files and voice notes
Upload menus, floor plans, price lists, product photos, videos and voice clips. When a customer asks for that thing, the AI sends the matching file in WhatsApp — and it can speak a reply as a voice note when they would rather hear it.
- Product photos, menus, rooms and work sent as WhatsApp images
- PDFs, brochures and documents from the files you upload
- Video clips you save for the agent to share in chat
Not a guessed time
Real appointment slots
You set the times people can book. The agent only offers those slots, locks one so it cannot be double-booked, and WhatsApps you the moment it is confirmed.
- Weekly bookable times you control, in your timezone
- A slot cannot be given to two customers
- Owner ping on every confirmed booking
Your customer's language, automatically
Multilingual by default
The agent detects the language a customer writes in and replies in the same one, covering English, Hindi and major Indian regional languages, plus international languages for overseas customers.
- English, Hinglish, Hindi, Kannada, Tamil, Telugu and more
- Spoken WhatsApp voice notes when a customer talks or asks to hear it
- The agent follows the language the customer writes in
From interest to paid without leaving WhatsApp
Payments inside chat
Send UPI payment links with Razorpay directly in the conversation. When the customer pays, WhatsApp confirms it and the owner is pinged.
- UPI via Razorpay payment links inside the chat
- Amount and description the agent sets from your price list
- Automatic confirmation in chat when the webhook says paid
One message in. The right outcome out.
Whatever the customer does — messages you, fills an ad form, abandons a cart — it enters the same pipeline and comes out resolved, routed, paid or recorded.
From filling a form to live automation in under a week
You are not handed a login and left to figure it out. We build the setup with you, then hand you something that already works.
- 01
5 minutes
Tell us about your business
Fill in the form with your industry, team size and where conversations are costing you time or customers. No sales call needed to get started.
- 02
1 call, 30 minutes
We understand what you actually need
We go through your current conversation volume, the questions that repeat, and the follow-ups that get dropped. Then we recommend a specific setup — and tell you honestly if you do not need us yet.
- 03
3 to 7 days
We build and connect everything
Our team handles Meta Business verification, number setup, template approvals, AI training on your content and integration with your existing tools. You review and approve before anything goes live.
- 04
Ongoing
Go live and keep improving
Automation starts answering from day one. We watch the first weeks closely, tighten the flows around what real customers ask, and keep expanding as you grow.
The same platform, configured for how your business actually works
A clinic, a D2C brand and a comedian on tour need very different automation. We ship prebuilt flows and domain knowledge for each, so you are not starting from an empty canvas.
What your business looks like 30 days after integrating Squarebox
These are not projections from a pricing page. They are the structural changes that follow from never leaving a message unanswered.
We give you the engineering team you would otherwise have to hire
Getting WhatsApp automation right is not one integration. It is Meta verification, template governance, message queues, retries, webhook recovery, rate limits and monitoring. We have already built all of it — you get to skip the year.
Official API, handled end to end
Meta Business verification, number provisioning, template approvals and the green tick application are all done by our team.
Message delivery that does not drop
Durable queues, automatic retries, webhook recovery and rate-limit awareness, so a festival-sale spike does not lose messages.
Integrations built for you
Your store, CRM, payment gateway and internal systems connected during onboarding, including custom ones.
AI trained on your business
Your catalogue, policies and past conversations become the agent's knowledge, with human handover when confidence is low.
Scales without your involvement
Ten conversations a day or ten thousand an hour runs on the same platform, with no work from you.
Monitoring and uptime
We watch delivery rates, quality ratings and failures so problems are fixed before you notice them.
Any business can start with Squarebox for ₹499 a month
Automation should not require an enterprise budget or a six-month procurement cycle. Starter gives a small business the same official WhatsApp infrastructure a funded startup runs on — for less than a single day of a support agent's salary.
Starter
Small businesses and early-stage startups running their first automation.
- Official WhatsApp Business Platform number
- AI receptionist on your number, including Hinglish
- Spoken voice notes when it helps
- Photos, PDFs and videos the agent can send in chat
- Leads board from WhatsApp conversations
- Real bookable slots
Questions we get asked before people sign up
Start automating WhatsApp for ₹499 a month
Tell us about your business and we will come back within one working day with a setup recommendation — including whether you actually need us yet.
No setup fee · No lock-in contract · Live in under a week